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kanVape will accept returns on all unused products within 30 days of purchase (except on products in our Clearance Section; these are not under any warranty & are sold as-is). If products are deemed faulty and have already been used, most are under manufacturer warranty (generally 90 days). If this is the case, please contact us and we can provide their contact information and the procedure for warranties, or we can file the warranty claim for you and save you the trouble! Please contact us with any questions by phone or email.
NOTE: Use special caution when working with Li-ion cells, they are very sensitive to charging characteristics and may explode or burn if mishandled. Make sure the user has enough knowledge of Li-Ion rechargeable batteries in charging, discharging and assembly before use. Always charge in/on a fire-proof surface. Never leave charging batteries unattended. We are not responsible for damage if there is any modification of the batteries/chargers in any form or shape (including pack making). We are not responsible for any damage caused by misuse or mishandling of Li-Ion batteries and chargers. We only recommend using Lithium Ion rechargeable batteries with a control circuit (protection PCB) to assure safe charge, discharge, etc, use of lithium ion batteries without a protection circuit is potentially hazardous
kanvape.com will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the improper use of a LI-ION battery. Please have a basic understanding of the batteries you are using and how to care for them properly.
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